Qantas Announces Revised Terminal Fees Effective 21 May 2018


Dear AFIF Member,

Qantas has issued their Schedule of Updated Terminal Service Fees. (link below) 

Note there is a New Fee - Temperature Sensitive Handling Fee applicable to Export and Import ULDs which require special handling.  

AFIF contacted Colin Hughes, Head of Freight Operations to clarify applicability of the new Fee.

"The import and export temperature sensitive handling fee ($60 per unit) does not apply to traditional perishable units held in the cool room. The fee is only applicable for special handling requirements in place for Envirotainer type units. Let me know if you have any further questions."


Qantas Freight Updated International Terminal Service Fees

Dear Customer,

We want to make sure your experience at Qantas Freight Terminals is seamless. Planning is key, so to help you prepare for your next shipment, here’s a summary of updates to our Australia-based international terminal service fees. (link)
Monday 21 May 2018, new terminal service fees will become effective, while fees will also apply for:

  • Special Handling to include temperature-sensitive shipments and livestock
  • Non-DG shipments which require a checklist and for DG shipments which are rejected

For more information on these changes, please see our updated fee schedule, or visit  

We’ve worked hard to keep our costs as low as possible while focusing on upcoming innovation and customer experience initiatives. We look forward to sharing these with you in due course. 


Colin Hughes

Head of Freight Operations